About us
A delivery platform built in Zambia, for Zambia.
We started ZipZap to make life a little easier — and to give local merchants and riders a platform that truly works for them.
Our story
ZipZap was born from a simple frustration: getting everyday things shouldn't be hard. Whether it's lunch, medicine or a forgotten ingredient, we believed Zambia deserved a fast, friendly, local-first way to get it delivered.
Today, we connect customers, merchants and riders across the country in one cheerful yellow ecosystem. Every order is a small win for a local business, a flexible income for a rider, and a smile for a customer.
This is just the beginning. We're building ZipZap into the everyday platform that Zambia is proud to call its own.
Mission
Make everyday deliveries fast, simple and accessible for every Zambian.
Vision
To be Zambia's most loved delivery marketplace, powering local commerce.
Core values
Customer obsession, local pride, integrity, hustle, and care for our riders.
Leadership
Lead with empathy. Move fast. Build for the long term.
Why Zambia
Home. Our cities and businesses deserve world-class delivery built locally.
Ready to ZipZap your day?
Download the app and discover hundreds of local merchants near you.